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stylized fists raised

Our world and our politics aren't getting worse. But our incentives for complaining about it are, as two academics explore in a new study.
Corporate crisis

From weaponized tweets to political controversies, more organizations are stepping in it.
journalist protesters

Some ask if a nonprofit or publicly funded model is the future. But even free money doesn't address declining trust.
Illustration of TV sucking viewer's brain out

Some call for new regulation, but research reveals us to largely be a skeptical, fact-checking bunch.
Media microphones crowded in front of a spokesperson

Most interviews go smoothly; some don't. Having a few rhetorical and stagecraft tricks up your sleeve can mean the difference between staying in control and going off the rails.
George Creel and the censorship board

100 years ago, the White House launched its first modern propaganda operation aimed at citizens. American politics, journalism and rhetoric changed forever.

A little divide and conquer never hurt anyone. Well, not anyone committed to winning.

A simple framework identifies how you can control the debate in most communications situations. And if you control the debate, you’ll win more often than not.

You're in a fight. You've been bloodied. Here's what happens next...

Get smarter about how you use one of the most maligned communication research tools.